The Department of Technology provides instructional and business technology resources and support to district students, staff and parents. We exist to help students reach their full potential, and value customer service and continuous improvement as the focus of our daily work. We offer multiple avenues of support so teachers can concentrate on teaching, and students can access the resources they need for learning.

Help Desk

Students and staff

Entering a Help Desk ticket is the best way to let us know something's gone wrong, or to request a new technology resource. Staff and students can enter tickets through the Help Desk on the Application Portal.

Phone and Chat
Staff only

Help Desk Support Specialists are available via phone or chat Monday - Friday, 7am-5pm, excluding school holidays.

From a district phone: ext. 5000
From a non-district phone: 816-359-5000
To chat: log into the Help Desk ticketing system and click the Chat icon.