We are excited to start using the FirstView® bus-tracking app, provided by our transportation provider, First Student. You can download the FirstView® app on your smartphone or use the app on your computer by visiting firstviewapp.com.
FirstView® will provide . . .
- Immediate bus information
Families can track their child’s bus to get an estimated arrival time at the bus stop, and see when it arrives to and departs from school
- District Notifications
Families can opt in to receive district messages regarding school delays and issues.
- Customizable Alerts
Families can set up custom alerts for when the bus is a chosen distance or number of minutes away.
- Security
FirstView® is password protected and integrates with the district’s existing safety standards.
- Built-In Customer Support
A dedicated FirstView® customer support team is available Monday through Friday through phone at 888-889-8920, email at support@firstviewapp.com or through the “✉” button on the app.
Here are the instructions for setting up your account (pdf).
Here are the instructions for finding your parent access code (pdf).
If you have questions about . . .
- The FirstView® app:
Contact customer support at 888-889-8920 from 6 a.m. to 4 p.m., Monday through Friday
- Your child's S-number or access code:
Visit the Infinite Campus Parent Portal
- Your child's bus or bus stop information:
Call First Student at 816-359-4560 ext. 2