Visitor Information

Visitor Information

We take our responsibility to keep students safe, from preschool through 12th grade, very seriously, which is why we must know who is in our school buildings. We use the Raptor system to track visitors and record student arrival and departure times, and we installed new video doorbells that require visitors to get buzzed in before they can enter a school.

If you want to enter the building farther than the school office or check out a student, you must register once at each building you visit by presenting a valid, state-issued ID to the school’s office staff.

Registration takes a few minutes the first time, because it requires an office staff member to complete the process. You can pre-register at your school office to avoid a longer wait when you come to visit the school.

School hours

Frequently Asked Questions

How will the new video doorbell system work?
The video doorbell will allow us to screen visitors before they enter the building. When you visit, you will press the button on the video doorbell to call the office staff. Someone in the office will speak to you before opening the door for you. The office staff might ask you to hold up your ID if they do not recognize you.


Why do we need a visitor management system like Raptor?

Part of keeping our students safe is knowing who is in our buildings at all times. The Raptor system allows us to track visitors, contractors and volunteers in our schools, as well as manage student checkout. Raptor conducts a limited background check against the national database of registered sex offenders. More information about this is below.

This helps us make sure visitors follow our district procedures when visiting our schools beyond the school office or checking out a student. Visitors entering a school beyond the office receive a printed ID sticker that must be worn and visible during the entire stay. This makes it easier for our school staff to know who is allowed inside the school.

What forms of ID will the system accept? 
Raptor accepts any state-issued ID, including state-issued driver’s licenses, state ID cards, concealed handgun licenses, military IDs, government IDs, Canadian driver’s licenses, Mexican driver’s licenses, Mexican consulate IDs and alien registration receipt cards.

What if I don’t have a valid form of ID or don’t want it scanned? 
If you don’t have a state-issued ID or don’t want your ID scanned, there is still a way for you to get access to our schools and check out students, but you will not be able to enter the school without a staff member with you. You will need to speak directly with school office staff members, who will ask for your legal name, date of birth, relationship to the student and reason for visiting. Office staff will manually confirm your identification, run a background check and make sure you are listed as someone who can check out a student. This may take a few minutes longer than the ID scan to complete.

What type of background check does Raptor run?
Raptor scans your name, date of birth and a photo for comparison with a national database of registered sex offenders, but it does not check criminal or traffic history. Raptor also checks Park Hill’s student information system to make sure you are permitted to check out a student.

School staff members might also place notifications on your accounts to help keep your contact information current. An example might be a request to update your primary phone number if one is no longer working.

Will you scan my ID every time I visit?
We updated this process for the 2018-2019 school year. The first time you come to the school office this year, office staff will scan your ID and register you in the system. Your registration will be good at all Park Hill buildings. After you have registered, you will be able to scan your own ID at a kiosk in the school office when you visit. If you are entering the building beyond the school office, an ID sticker will print for you to wear during your stay. ID stickers make it easy for school staff to know you checked in and are approved to visit.

What information does Raptor scan and keep?
Raptor collects and stores your full name, date of birth, first four digits of your license number and photo when your ID is scanned. It does not keep a digital copy of your ID.

How does Raptor keep my data secure?
Raptor uses firewalls, intrusion prevention systems, host integrity monitoring and port filtering, as well as the latest security processes to protect all of its systems and data. All information entered into Raptor gets encrypted using 256-bit AES encryption. Raptor does not share data with any third parties.

What if I have an outstanding warrant or am undocumented? Will you report me to the police or immigration?
The National Sex Offender Public Registry and Park Hill’s student information system are the only two databases that Raptor checks. The system will not alert office staff or even know if you have an outstanding warrant or are undocumented.

Park Hill School District does cooperate with police. If authorities contact us to alert us to someone who might pose a threat to school safety, this information can be entered into the system so administration gets alerted if that person visits one of our schools.

Are vendors and other regular school visitors who enter the building required to have an ID scanned?
Yes. Everyone who enters the building beyond the school office will be required to have an ID scanned and wear a printed ID sticker.

What happens if I am a registered sex offender but have a child at the school? 
Upon scanning your ID, a silent alert goes to administrative staff members so they can meet with you privately.

Missouri Statute 566.149.1 requires any parent, legal guardian or custodian who is a registered sex offender to request permission to be present on a school campus from the superintendent or school board. If permission is granted, the superintendent or school board president must inform the principal of the school where the sex offender will be present. Permission may be granted by the superintendent or school board for more than one event at a time, such as a series of events; however, the parent, legal guardian or custodian must obtain permission for any other event he or she wishes to attend for which he or she has not yet had permission granted.

If you have permission for your visit, you will be allowed, with supervision, to continue into the building to contact your child. This supervision will ensure your rights are protected in a controlled environment.

Do other schools and institutions use a system like this?
Yes. Many of surrounding districts use Raptor or similar visitor management systems to help ensure school and student safety.