FAQ: Answers for Staff (Through April 28)

FAQ for Staff (Through April 28)
Families First Coronavirus Response Act (PDF)
U.S. Department of Labor resources
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As we face this new challenge together, there are many questions. Here are our best answers as of today - please check back often to this page, as we will be adding new information, and the answers could change in light of this quickly evolving situation.

Last updated on April 28

What do new public health rules mean for Park Hill?
Recently, we received new guidance from Missouri Governor Mike Parson, Kansas City Mayor Quinton Lucas and the Platte County Health Department. Sorting through how all the new rules apply to the Park Hill School District, here is what we know about what will happen after the full stay-at-home ban lifts next week:
  • Schools are still closed, except for essential operations to run distance learning, feed our students and handle next month’s pick-up and drop-off days.
  • Groups of 10 or more cannot gather in one space.
  • We cannot yet open our Adventure Club school-age childcare programs or our tuition preschool program at the Gerner Family Early Education center.
  • We still need to practice social distancing and wear cloth masks when we’re going to be around other people.

How will we handle report cards?
Even while our teachers are working hard to make sure students can keep learning, we also know it is important to provide grace and flexibility right now. Report cards for this final quarter of the school year will reflect this grace.

Teachers will get guidance and support as they work through how to do report cards for distance learning.
  • Elementary schools:
    We will be flexible and give grace as we modify the information on students’ report cards to reflect that they were in distance learning for the last quarter.

    In kindergarten through second grade, we will use everything we know of a student’s learning over the course of the whole school year to provide information to families on the report card. 

    For third through fifth grades, we will provide as much information as we can to families about how well students mastered each standard during the final quarter. For some standards, the teacher might have to indicate that they do not have enough information about what a child can do.

  • Middle and high school:
    While teachers are reporting on students’ progress and providing feedback in Infinite Campus, we are asking teachers to give themselves and their students some flexibility during this time. If this pandemic is making it hard for a student to participate in distance learning, we want to give that student the benefit of the doubt and give them plenty of time to complete their work.
This is a challenging time, so in order to provide grace for students, we have an appeals process. Principals will share this near the end of the semester. Please note that an important factor in an appeal is whether a student did their best to engage in learning this quarter.

What about graduation?
As we shared earlier, we worked hard to reschedule graduation rather than canceling it. If it is safe to have large gatherings by then, both Park Hill and Park Hill South high schools’ graduations will be July 26 at Municipal Auditorium in downtown Kansas City. Park Hill South’s will be at 1 p.m., and the PHHS ceremony will be at 5 p.m.

It is possible that, even if the stay-at-home ban lifts, there might still be restrictions on how many people can gather in one place. We will make several levels of contingency plans, just in case this happens. This could include everything from limiting numbers of guests to using a live video feed, or something in between.

Caps and Gowns:
The company that provides our caps and gowns will deliver them to families at the schools, with families staying in their cars to pick them up. Here are the delivery dates:

Park Hill High School:

  • May 5, 11 a.m. - 1 p.m.
  • May 12, 11 a.m. - 1 p.m.

Park Hill South High School:

  • May 6, 11 a.m. - 1 p.m.
  • May 13, 11 a.m. - 1 p.m.

Watch for more information directly from the schools with details about how the delivery and pick-up will work at your child’s school.

Will I still get paid?
Our Board voted to pay all our Park Hill employees and limited essential service providers through the end of the school year.

Will I still get paid if I don't work or don't stay on call during this time?
Because of a new law that took effect on April 1, we have new guidelines. Here are your options during this closure:

  • Work or stay on call, as your supervisor directs, and receive full pay.

  • Don’t work, and, if you qualify under the new federal Families First Coronavirus Response Act (FFCRA), which took effect on April 1, use special leave for this purpose.

  • Don’t work, and, if you do not qualify for the FFCRA leave, you may use your Park Hill leave or decide to go unpaid.
Contact the human resources department to explore your options and get your other questions answered about this.

How will insurance work for COVID-19?
For all employees currently enrolled in medical insurance the district, Blue Cross Blue Shield of Kansas City implemented the following measures through June 30, 2020. The COVID-19 diagnostic test will be covered consistent with CDC guidance related to COVID-19, with no cost share to the employee.

• COVID-19 Treatment:
Effective April 1, 2020, Blue KC is waiving member cost sharing for all inpatient hospital treatment of COVID-19 related expenses through June 30, 2020 (member cost sharing means deductible, coinsurance and copayments). If a member is at an out-of-network hospital, the hospital could balance bill members for amounts above our allowable charge. 
• COVID-19 Testing and Testing–Related Visits at Physician Offices, Urgent Care Centers and Emergency Departments:
Effective March 18, 2020, Blue KC is waiving member cost sharing, including copayments, coinsurance and deductibles for approved and authorized COVID-19 testing and testing-related visits at physician offices, urgent care centers and emergency departments. Coverage will include in- and out-of-network expenses and will rely upon accurate COVID-19 coding, consistent with CDC guidance related to COVID-19. 

For services provided prior to March 18, 2020, members will still be subject to any cost sharing for an office visit, urgent care or emergency room visit attributed to COVID-19 testing. Members may have also received other diagnostic tests during the office visit, and those tests and services will also be subject to normal cost sharing. 
• Virtual Visits and Telehealth:
Blue KC is waiving member cost sharing for all in-network virtual visits, not limited to only COVID-19 until June 30, 2020. This includes:
  • Virtual video – Face-to-face physician visits for medical virtual visits where a primary care provider or other physician can see the member to evaluate their condition;

  • Audio or e-visits – For providers or members who don’t have access to secure video systems, non-face-to-face communication will be covered; this includes telephone, email and text;

  • Behavioral health visit or therapy, including ABA therapy – For behavioral health office visit or therapy where a behavioral health therapist can see the member; and

  • Services provided in the Blue KC Virtual Care app – These services are at no member cost share.
• Prior Authorizations:
Prior authorizations will be waived for diagnostic tests and for covered services that are medically necessary and consistent with CDC guidance if diagnosed with COVID-19. Blue KC will also make dedicated clinical staff available to address inquiries related to medical services, ensuring timeliness of responses related to COVID-19.
• Pharmacy – Early Prescription Refill:
Early medication refill limits will be waived on 30-day prescription maintenance medications (excluding opioids and controlled substances). This is consistent with the CDC recommendation to have more than a one-month supply of medication on hand. Member cost sharing will apply as normal. All Blue KC members who need help obtaining an early prescription refill can call the customer care number located on the back of their medical ID card for assistance or work with their pharmacist for refills. 

Please call 816-395-2270 if you have questions about health insurance.

What is the schedule for the end of the school year?
The Park Hill Board of Education approved these calendar changes for the end of the school year:
  • The last day of school for students will be May 22.
  • The last day of school for seniors will be May 13.
  • The last day of school for teachers will be May 29.
  • Our buildings will remain closed, at least through May 22. 

Will employees wear masks?
To keep everyone safe and healthy, we are working to adapt to the CDC’s latest changes to its recommendations about wearing face coverings. 

As the new recommendations call for, we are getting masks for all our employees for whom it is difficult to maintain social distancing while working. Our Nutrition Services staff who are serving free meals to the public are all now wearing masks, and we are working to get masks to other employee groups.

We are starting with a supply of disposable surgical masks until our shipment of reusable, cloth masks arrives. We do not have N95 masks, as we want to save these for frontline health care workers.

When will we have prom?
As long as it is safe to have large gatherings by then, Park Hill and Park Hill South high schools will both have their proms on July 18 at their original locations (PHHS at the Hilton and Park Hill South at the Embassy Suites).

What will happen with the district art festival?
Although we were excited to see the work of our student artists from around the district, to keep everyone safe, the annual Park Hill School District Art Festival is canceled.

What are we doing to make Zoom calls safe?
Video conferencing tools like Zoom are making it possible for teachers and students to stay connected during this time, but we have had some concerns about safety and security.

  • To keep hackers out of Zoom calls, participants must now enter passwords and hosts must approve people as they enter the call.
  • To protect safety and security, we set up a district Zoom account. Now students will be able to participate in calls their teachers set up, but they will not be able to set up their own, unsupervised calls on our devices.
  • We ask families to do their best to supervise their children as they use all technology tools. Having your children use their devices in common areas of your home can help with this. Check out our Distance Learning Tech Resources for helpful tips for laptop use and online safety at home.
Will we still have the Service Awards Banquet?
Although we will not have an in-person banquet this year, we will still recognize all our honorees with a video version and souvenir programs. 


What do I do during this closure?
In order to keep each member of the Park Hill family safe from this pandemic, all our employees started practicing social distancing on March 23. This is our current plan:

  • Teachers will work from home on distance learning. See elementary expectations and secondary expectations.
  • Other certified staff members will also work from home on distance learning. This includes learning facilitators, instructional coaches, professional studies staff, media specialists, media coordinator, counselors, social workers, diagnosticians, process coordinators, school psychologists and therapists. See elementary expectations and secondary expectations.
  • Nurses will work from home and get direction from Tammy Saylor.
  • Parent educators will work from home to support families.
  • Administrators will work on schedules that will allow us to limit the number of staff members, including administrators, around each other at any time.
  • Nutrition Services staff will report to their designated locations to prepare and serve food to students during the closure or to complete other duties as assigned. We will create schedules that will allow us to limit the number of staff members around each other at any time.
  • Custodians, maintenance staff and grounds workers will report to their designated sites to deep clean our facilities and complete other duties as assigned. We will create schedules that will allow us to limit the number of staff members around each other at any time.
  • Office staff at each of our buildings will get direction from their supervisors about a schedule for when to come to the office and when to work from home or be on call. These schedules will allow us to limit the number of staff members in the office at any time.
  • Technology staff, communication services staff, benefits staff, payroll staff, accounting staff, purchasing staff, student services staff, and other specialized classified staff will get direction from their supervisors about a schedule for when to come to the office and when to work from home or be on call. These schedules will allow us to limit the number of staff members in the office at any time.
  • Support staff members who normally work with students will be on call. This includes teaching assistants, media assistants, accompanists, specialized assistants, campus supervisors, recovery room/ISS staff, recess/lunchroom supervisors, preschool support staff, school-aged child care staff and AVID tutors.

For support staff, what does it mean to work from home or be on call?
For support staff members who are working from home or on call, you will be . . .

  • Available and equipped to accomplish tasks assigned by your supervisor during work hours. You might need to use your personal phone or computer. We appreciate your help and understanding with this. If you do not have a computer or internet access at home, put in a ticket with the technology team. Keep in mind that our supplies are limited.

  • Available by phone and email during work hours.

  • Responsive to communications from your supervisor, colleagues and customers within 30 minutes.

  • Available to be called into a work site within one hour.

  • Available to do work outside your job description if asked.

For certified staff, what are the expectations for how to do distance learning?

With the schools closed, teachers will work from home on our distance learning plan. We will use Schoology, district email and other technology to record teacher attendance.

Can other staff or volunteers help with providing food to students?

Thank you but no, only our trained Nutrition Services staff will prepare and hand out food to students.

May I access my workspace in my building during this closure?

We will limit the number of staff in our buildings, so if you need to come pick something up, make an appointment with your principal or supervisor.

If I get sick and can’t work, what do I do?

This will work as it did before this closure. Teachers will use Smartfind, and Sue Gilland will plan for a sub, choosing from a list of our best and helping coordinate. Other staff members will work with their supervisors. 

How will you know I worked? Do I need to log my time in Kronos? 

Human Resources will fill your time card with your normal hours of work until Friday, April 24. If you work over your normal hours per week (Monday – Friday), please contact HR at 816-359-4040.

Will I get a notification if someone in Park Hill gets sick?
If we receive news of someone in our Park Hill family getting sick from the COVID-19 virus, we will follow the guidance of our public health officials on whom to notify. 



Will teachers take attendance during distance learning?

Teachers will not mark attendance in Infinite Campus during distance learning. We will handle Infinite Campus attendance from the district level. We are figuring out the details, but we plan to base attendance on completed work.

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